Vista Energy
If you are tired of paying high electric bills, there is a solution. Many customers in the U.S. have energy choices, meaning that they can switch suppliers for better rates. Read our review of one such supplier below.
About Vista Energy
When the founders of Vista Energy Marketing initially sat down, they wanted to make a positive impact in the energy industry. The result was a company with innovative electricity and natural gas plans for homes and businesses in nine different U.S. states, 24-7 customer support, and a VIP Rewards Program to reward customer loyalty with gift cards.
The gas and electricity company is also quite active in the community. Vista Energy regularly donates time and money to nonprofit organizations like Texas Children’s Hospital and The Boot Campaign. Headquartered in Houston, Texas, it now serves approximately 200 thousand customers in North America.
Why Choose Vista Energy
 | Competitive electricity rates - The supplier offers very affordable electric service in multiple deregulated U.S. states - including Pennsylvania, Ohio, California, New Jersey, and Illinois. However, there are many more suppliers with great prices - to see all available offers, enter your zipcode here. |
 | Customer experience & rewards - To thank consumers for their loyalty, the supplier offers an opportunity to sign up and earn rewards for every 6 months you’re a customer. After the first six months, you get a $25 Visa card, a $50 card at twelve months, and so on. |
 | Vista Smart Rate Program -You can get access to low energy rates and at the same time, redeem smart products, such as LED lights, smart speakers, and smart home hubs for just $1 per day. You can enroll in this program via email and receive regular updates on how to redeem products. |
Vista Energy Rates and Plans
Vista Energy offers a good amount of choice when it comes to your residential electricity rate. Its WPP Residential Value plan for 7.59 cents per kilowatt-hour is available with a six, 12, 18, and 24-month contract duration. If you sign up for the WPP Residential Value 12 REWARDS, you earn credits on every milestone in your contract (six, twelve, 18 months) to use on your next electricity bill. If you want to see what energy plans are available for your address, just enter your zip code on the supplier’s website.
Vista Energy Service Areas
The company supplies electricity and natural gas to customers across the US. The Vista residential rates are available to customers with energy choice in the below U.S. states:
- California
- Illinois
- New Jersey
- Ohio
- Pennsylvania
Commercial energy rates are available in these U.S. states:
- Arizona
- California
- Illinois
- New Jersey
- Ohio
- Pennsylvania
- Texas
- Utah
- Washington
Since the energy needs of a business are more complex, the company offers tailored commercial energy services depending on whether you are a small, medium, or large business, or even a power farm.
Vista Energy Customer Service
Customers needing to get in touch with the company can call 1-(888) 211 – 4093, Mon – Fri 7:00 am to 6:00 pm CST and Sat 10:00 am to 3:00 pm CST.
Customer Reviews
Customer reviews can be very misleading. People, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their supplier or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star ratings.
However, there are a couple of relatively unbiased institutions that seek to improve trust between consumers and businesses – such as the non-profit market analyst Better Business Bureau. To see Vista Energy reviews, customer service complaints, and the BBB rating, visit Better Business Bureau (BBB).
FAQs
Is Vista Energy a legitimate company?
Yes, Vista Energy supplies affordable electricity and natural gas to residential and commercial customers across the U.S. It offers a wide range of fixed-rate plans, ranging from 6 to 24 months contracts and other solutions tailored to customers.
Where can I pay my energy bill?
Unless notified otherwise, Vista Energy will appear as your natural gas supplier on your utility bill. You can pay your utility as you always have. Upon your payment, the local utility will ensure that the payment for the gas that you have consumed is transferred appropriately.
How to report a power failure?
If you are experiencing an outage, you do not call your retail energy provider (REP). Instead, you contact your transmission and distribution service provider (TDSP) who is responsible for the safe delivery of electricity to your door. You will find the contact details for your TDSP on your utility bill.
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